In response to the Novel (New) Coronavirus (COVID – 19) Greater Portland Health, as with other Maine Health Providers, is taking necessary precautions to make sure our patients and staff are safe.
To keep up to date with information surrounding COVID – 19 we highly recommend reading the CDC’s (Center for Disease Control and Prevention) related webpage, which is regularly updated; for information pertaining to the coronavirus in Maine we also recommend reading the Maine CDC website.
Using information from the CDC we’ve provided basic information in regards to COVID – 19.
What is the coronavirus? (COVID – 19)
A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as common coronaviruses that cause mild illness, like the common cold.
Patients with COVID-19 will be assessed and cared for differently than patients with common coronavirus diagnoses.
What are the signs and symptoms of coronavirus?
Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.
The following symptoms may appear 2-14 days after exposure.
How can I protect myself and others?
In addition to these preventive measures the CDC also has listed safety measures to protect others – a few include:
How does the coronavirus spread?
The coronavirus has been seen to spread mainly from person-to person this can include:
I feel sick, and think I could have COVID – 19 - What should I do?
If you’re sick and experiencing symptoms of a fever, cough, or shortness of breath please make sure to call before coming in. A Greater Portland Health provider will then ask you the questions seen in the link below to help assess your condition. This will help us take steps to ensure not only your safety, but the safety of other staff and patients and keep them from infection or exposure.
I would like to have a Telehealth appointment instead of physically coming in? How does this work?
Maintaining our relationship and continuity of care with you, even when an in-person visit is not possible or not necessary, is important to us during this time. We are now offering Telehealth appointments through Zoom video calls (including phone conversations) to continue to offer preventative care, well visits, and care for those with chronic conditions.
Telehealth (Zoom) and phone calls are being used to replace face-to-face visits for all visits that are not related to an acute or infectious disease illness. Some examples of Telemedicine appointments include (not a complete list):
To schedule a Telehealth appointment or for questions related to our Telehealth services please call (207) 874-2141.
I need to come in to one of Greater Portland Health's sites - are there any guidelines I need to follow to keep myself and others safe?
If you have a possible or confirmed case of COVID-19, we’ve put together an information packet below using information from the CDC; it provides information on the following:
Stay Healthy at Home Guide
Accessing Basic Needs:
Mental Health Resources:
Alcoholics Anonymous Hotline (Speak to a person in recovery for support): 1-800-737-6237
Narcotics Anonymous Hotline: 1-800-974-0062
COVID-19: Symptoms to Look For and Where to Go For Care (City of Portland Minority Health Program)
GPH COVID-19 Behavioral Health Resource:
COVID-19 Facts from CDC:
Handwashing Posters from CDC:
U.S. Centers for Disease Control and Prevention (CDC)
World Health Organization (WHO)
Maine Centers for Disease Control and Prevention
Catholic Charities Maine (Translated Resources & Audio)
Portland Office of Economic Opportunity (Resource page with translations)
COVID-19 Information in Multiple Languages (Harvard COVID-19 Health Literacy Project)
Preble Street COVID – 19 (Volunteers & donations needed)
Maine. Gov (Citizen Alert Portal)
City of South Portland (Resources/Updates)
City of Westbrook (Resources/Updates)
The Opportunity Alliance
Through These Doors