When you first come into Greater Portland Health, you will meet members of your health care team. On your first appointment, please plan to arrive early so we can help you complete new-patient paperwork.

You will be asked about:

• Your complete health history, including your family medical history, your medications, other providers, and past hospitalizations;
• Information about your current health; and
• Your family situation, including where you live, work, and how much stress you experience, since that can affect your health.

This information allows us to see a complete picture of your health and to work with you to make a plan tailored just for you.

Before you come to your appointment:

• Make a list of your questions and concerns.
• Bring a list of all the medications you are taking to give to your provider.
• Call before your visit to tell us if you have special needs. Ask for an interpreter if you do not speak or understand English well.
• Ask a friend or family member to come with you, if you think it will be helpful. This person can listen, take notes and offer support.

When you are here at Greater Portland Health:

• Go over your list of questions or concerns with your medical provider.
• Tell your provider how you feel, including things that may seem unimportant or embarrassing.
• Take notes.
• If you don’t understand something, ask us questions until you do understand.
• Tell us if you are being treated by other health providers, including mental health professionals.
• Schedule a follow-up appointment (if necessary) before you leave the health center. Your provider’s medical assistant can do this for you. Don’t wait until you get home; you might forget.