Greater Portland Health will never deny access to services for the following reasons:
- Because an individual is unable to pay for health care services.
- Because payment for those services would be made under Medicare, Medicaid, or the Children’s Health Insurance Program (CHIP).
- Because of an individual’s race, color, sex, age, national origin, disability, or religion.
Greater Portland Health offers a discounted/sliding fee schedule based on family size and income.
You are responsible for payment for your care, and we will work with you to help make your health care affordable. Please tell us at your next appointment if you have gained or lost insurance. If you lose insurance coverage, we may be able to help you obtain new insurance and adjust your fee if you qualify for our sliding-scale fee program. Prompt payments help Greater Portland Health stay financially strong so that we will be here to help others.
Please note that refusal to pay your agreed upon fee may result in discharge from service. A $20 fee will be added to an account for a returned check. Staff will address any questions you may have on the policies and will encourage you to pay in full at the time of visit. Financial Assistance Counselors are here to help.
Copies of medical records can be requested at the front desk. Fees may apply.
Call (207) 874-2141 to make an appointment with one of our Financial Assistance Counselors.
We accept:
- All major insurance (Anthem, Aetna, Cigna, Harvard Pilgrim, United Healthcare)
- Mainecare/Medicaid
- Medicare
For people without insurance we have:
- Discounted fees (for those who are eligible)
- Monthly Payment plans
We accept:
- Cash
- Checks and paying through bank accounts
- Credit cards (VISA, MasterCard, Discover, American Express)
For your convenience it's highly recommended that you pay online through our InstaMed portal (linked here); there is also an option of downloading the InstaMed app on i0S and Andriod for an easy and fast payment process.
Please contact Greater Portland Health Billing Department at (207) 874-2141 ext. 8411 for questions concerning your statement.
If you need additional support, our financial assistance counselors are ready to help you. Please call the main line, (207) 874-2141, to request an appointment or to speak with a financial counselor.